We provide a helpline service for our residents offering advice on all types of benefits, not just those administered by us. If you have difficulty getting about, we can arrange to call and see you at home.

 

You can telephone the helpline on Leicester (0116) 257 2703.

 

In addition, there are customer service centres at Oadby, Wigston and South Wigston librairies that can offer help. For information regarding these customer service centres and their opening times please check our Contact Information |page.

 

There is also the citizens Advice Bureau which has the following contact details.

 

Citizens Advice Bureau

Alpha House, Countesthorpe Road, South Wigston, Leicestershire, LE18 4PJ

Telephone 0844 848 9009

Open Monday, Wednesday & Friday 10:00 a.m. to 3:00 p.m.

 

 

Help and Advice for other benefits

 

If you need advice or wish to make a claim for Pension Credit, you can call the Pension Credit Advice Line on freephone (0800) 991234 or visit the Pension Service web site |[External Link]

 

If you need advice or wish to make a claim for Job Seekers Allowance, Income Support, Incapacity Benefit, you can call the Department of Work and Pensions on Leicester (0116 252 9000) or visit the Department of Work and Pensions web site |[External Link] for advice on a wide range of benefits and allowances.

 

If you need advice or wish to make a claim for Disability Living Allowance or Attendance Allowance, you can call the Disability Benefits helpline on freephone (0800) 88 22 00, (0845) 712 3456 or visit the Department of Work and Pensions web site |[External Link]

 

If you need advice or wish to make a claim for Tax Credits, you can call the Inland Revenue on (0845) 300 3900 or visit the Inland Revenue web site |[External Link]