We provide a helpline service for our residents offering advice on all types of benefits, not just those administered by us. If you have difficulty getting about, we can arrange to call and see you at home.

 

You can telephone the helpline on Leicester (0116) 257 2703.

In addition, there are offices in Oadby and South Wigston that can offer help.

 

The Helping Hands Centre
11b Leicester Road, Oadby, Leicester.
Leicester (0116) 271 9178
Open 9:15 a.m. to 1:15 p.m.
Our representative is there on Monday, Tuesday, Thursday and Friday to deal with Housing Benefit and Council Tax Benefit claims and queries.

The Helping Hands Centre
66-68 Blaby Road, South Wigston, Leicestershire.
Leicester (0116) 278 2001
Open 9:15 a.m. to 1:15 p.m.

Our representative is there on Wednesday only to deal with Housing Benefit and Council Tax Benefit claims and queries.

 

Help and Advice for other benefits

 

If you need advice or wish to make a claim for Pension Credit, you can call the Pension Credit Advice Line on freephone (0800) 991234 or visit the Pension Service web site |[External Link]

 

If you need advice or wish to make a claim for Job Seekers Allowance, Income Support, Incapacity Benefit, you can call the Department of Work and Pensions on Leicester (0116 252 9000) or visit the Department of Work and Pensions web site |[External Link] for advice on a wide range of benefits and allowances.

 

If you need advice or wish to make a claim for Disability Living Allowance or Attendance Allowance, you can call the Disability Benefits helpline on freephone (0800) 88 22 00, (0845) 712 3456 or visit the Department of Work and Pensions web site |[External Link]

 

If you need advice or wish to make a claim for Tax Credits, you can call the Inland Revenue on (0845) 300 3900 or visit the Inland Revenue web site |[External Link]